jl996 Privacy
Policy

jl996 is committed to protecting the privacy and personal data of every player who uses our platform. As the Philippines' premier online casino and sports betting platform, jl996 handles a significant amount of personal information on a daily basis — from account registration details to transaction records and gameplay history. We take this responsibility seriously.

This Privacy Policy describes in detail the types of personal data jl996 collects, the purposes for which that data is processed, the parties with whom it may be shared, the measures we take to keep it secure, and the rights available to you as a data subject under Philippine law.

This policy applies to all users of the jl996 platform, including registered players, visitors to the jl996.net website, and anyone who contacts jl996 customer support. It covers data collected through the website, mobile browsers, and any other digital channel through which jl996 services are accessed.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jl996 acts as the personal information controller in respect of the personal data it collects from players and website visitors.

As the personal information controller, jl996 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.

If you have any questions about how jl996 processes your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this policy.

jl996 collects personal data from you in a number of ways, including directly when you register an account, make a deposit or withdrawal, contact customer support, or participate in promotions. We also collect certain data automatically when you use the platform.

Registration and Account Data:

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify that you are at least 21 years of age);
• Philippine mobile number and email address;
• Username and encrypted password;
• Residential address in the Philippines.

Identity Verification (KYC) Data:

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys ID);
• Proof of payment method (e.g., screenshot of GCash account, bank statement);
• Selfie or live photo for identity confirmation where required.

Financial Transaction Data:

• Deposit and withdrawal amounts and timestamps;
• Payment method details (GCash number, bank account name — never full card numbers);
• Transaction reference numbers and processing status.

Gameplay and Activity Data:

• Games played, bet amounts, win/loss records, and session durations;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, session timers, self-exclusion status).

Technical and Device Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookie identifiers and session tokens;
• Pages visited, time spent on the platform, and clickstream data.

Communications Data:

• Records of live chat conversations with jl996 customer support;
• Email correspondence sent to or received from jl996;
• Feedback, complaints, and survey responses.

jl996 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your jl996 player account, including processing deposits and withdrawals in Philippine Peso via GCash, PayMaya, BPI, BDO, and Metrobank.
• Identity Verification: To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
• Service Delivery: To provide access to jl996 games, promotions, customer support, and all other platform features.
• Transaction Processing: To process, record, and reconcile all financial transactions on your account, including deposits, withdrawals, bonus credits, and adjustments.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the jl996 platform.
• Responsible Gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits, session timers, and self-exclusion requests in accordance with our Responsible Gaming policy.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and relevant gaming regulations.
• Customer Support: To respond to your inquiries, resolve complaints, and provide assistance through live chat and email.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jl996 platform.

jl996 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jl996 — specifically, to operate your player account, process transactions, and deliver the services you have signed up for.
• Legal Obligation: Processing is required to comply with jl996's legal obligations under Philippine law, including anti-money laundering regulations, gaming regulations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for jl996's legitimate interests, including fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights and freedoms.
• Consent: For certain types of processing, such as sending marketing communications, jl996 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

jl996 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, jl996 may share your personal data with the following categories of recipients where necessary and lawful:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged by jl996 to assist with age and identity verification in compliance with Philippine regulations.
• Game Software Providers: Licensed game developers and platform providers whose games are available on jl996, to the extent necessary for game operation and fairness auditing.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where jl996 is required by law to disclose personal data, or where disclosure is necessary to protect the rights, property, or safety of jl996, its players, or the public.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by jl996, subject to strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jl996's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom jl996 shares personal data are required to process that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

jl996 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer.

In practice, this means:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by applicable regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing Consent Records: Retained until you withdraw your consent, plus a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, jl996 will securely delete or anonymize it in accordance with industry best practices.

jl996 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the jl996.net website to enhance your experience, analyze platform usage, and support security functions.

The types of cookies jl996 uses include:

• Strictly Necessary Cookies: Essential for the operation of the jl996 platform, including maintaining your login session, processing transactions, and enforcing security measures. These cookies cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymized information about how players use the jl996 platform, such as which pages are visited most frequently and how long sessions last. This data helps jl996 improve the platform.
• Functionality Cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of jl996's marketing campaigns. These cookies are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jl996 platform. For more information on managing cookies, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl996:

• Right to Be Informed: You have the right to be informed about how jl996 collects and processes your personal data, as described in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jl996 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that jl996 correct any inaccurate or incomplete personal data held about you.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl996's legal retention obligations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jl996's overriding legal obligations.
• Right to Withdraw Consent: Where jl996 processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe that jl996 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jl996's Data Protection Officer using the contact details in Section 13. jl996 will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you.

The jl996 platform is strictly intended for adults aged 21 years and above. jl996 does not knowingly collect personal data from individuals under the age of 21. If jl996 becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be suspended.

jl996 strongly encourages parents and guardians to use parental control software and to monitor their children's online activity to prevent access to gambling platforms.

jl996 implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl996 platform;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular third-party security audits and penetration testing;
• Multi-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and unauthorized access attempts;
• Staff training on data protection and information security best practices.

While jl996 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jl996 will notify the Philippine National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

You also play an important role in keeping your account secure. Please use a strong, unique password for your jl996 account, enable two-factor authentication where available, and never share your login credentials with anyone.

jl996 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.

When material changes are made to this Privacy Policy, jl996 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how jl996 protects your personal data.

Your continued use of the jl996 platform following the publication of any amendments constitutes your acknowledgment of the updated Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or jl996's processing of your personal data, please contact our Data Protection Officer. Our team is available 24/7 via live chat on the jl996 platform and will respond to all written privacy inquiries within fifteen (15) business days.

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated. For more information about your rights under Philippine law, please refer to the NPC's official resources.